Sidney C. Walker
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June 2011

"Whatís One Thing
People Never Tire Of..."

by Sidney C. Walker


One of my mentors was Kurt Wright who I traveled with at one point in my career assisting him with his executive retreats. Kurt had Fortune 100 clients with the job of teaching their top executives how to break through to new levels of performance. One thing Kurt was big on was to compliment people. Nothing complicated here, just find something good to say about the people you are interacting with and be sincere.


The more meaningful you could make the compliment the better. That part was more difficult. However, the impact of a sincere compliment that has real meaning to its recipient is worth the extra effort. If you know something is important to another person and you can compliment them in that area somehow, you are looking in the right direction.


A relative of the compliment is an acknowledgement. An acknowledge-ment is less about something you like about someone and more about announcing something good about another person.


For example, I would like to acknowledge all my readers for being relationship-oriented, willing to put your clientís interests first and helping your clients get what feels right to them. You are leaders when you take this approach. You are helping make the world around you a better place which helps us all. Your efforts in this regard make a profound difference.


Again, it is especially powerful if you can acknowledge people for what you know is important to them. If you notice someone working late and getting to the office early, an acknowledgement could sound something like, "When I see you here early and leaving late, you are an inspiration to me!"


Another powerful place to let people know how you feel about what they have done is in a closing presentation. Let your clients know what they have done right. Compliment them on what they have accomplished. Acknowledge them for the foresight they have shown, the responsibility they are expressing by their concern for the future, and the validity of their thoughts and feelings as the opportunity presents itself.


The more you compliment and acknowledge your clients on who they are being and for the good things they have done, the more energy they will have to do more. Give it a try. Step outside your comfort zone for a minute and put a smile of appreciation on your clientís face. You will get as much positive energy from this approach as your client does being the receiver of your praise.


Enjoy the summer weather,

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